Terms and Conditions
General Terms and Conditions of Website and Service Use
Important Legal Information
Terms for the Use of the Website and Service
General Rules
This page (together with the documents referred to on it) outlines the general conditions for the use of services offered by Daniel Emergency Plumber, with registered office at Via Corso 3, Milan 20122, Italy, for the use of the Daniel Emergency Plumber, website or any application (hereinafter, each one referred to as “App”) made available to users either directly or via an app store.
Users are advised to carefully read these terms and conditions before using the service, App, or site features.
By accessing the site or using the service or App, the user agrees to these terms and commits to complying with them. If you disagree with the terms, you should not browse the site or use the service or App. Likewise, if the service terms are unclear or cause doubts, you are advised not to use them.
Using the service and continuing to browse the site constitutes acceptance of these rules.
1. Definitions
Professional: Any individual, regardless of legal status or qualification (professional, sole trader, self-employed worker, company), offering services in the renovation, maintenance, repair, or installation of new systems.
User/Users: Individuals who require the services of a professional for any of the services advertised on this site.
Service: Coordination and matchmaking activity between users/clients and professionals.
Intervention: Renovation, maintenance, repair, or installation work carried out directly by the professional, under their sole responsibility and with their own organization of tools and materials.
2. Information About Anthony Emergency Fix
The website https://danielemergencyplumber.co.uk/ is managed by Daniel Emergency Plumber.
For support or inquiries, contact details are: [email protected].
Through its portal, Daniel Emergency Plumber connects professionals and/or self-employed workers (hereinafter “Professionals”) operating in renovation, maintenance, repair, and installation with potential clients/users who need a service or intervention.
The services provided through Daniel Emergency Plumber are strictly reserved for individuals over 18 years of age. Requests made by minors will be managed by their legal guardians.
3. Purpose
The purpose of https://danielemergencyplumber.co.uk/ Daniel Emergency Plumber is to facilitate contact between users (new clients) and Professionals by managing communications for urgent service requests and confirmations of service availability by professionals.
The site is only responsible for the organisational aspect of the contact. It is not involved in any service contract that may arise between the Professional and the User.
Therefore, apart from any rights stemming from the contract with the professional, the service provided to users is completely free of charge.
4. Availability of the Anthony Emergency Fix Service
Access to the site, the service, and the App is granted on a temporary basis. Daniel Emergency Plumber reserves the right to withdraw or modify site or service access without prior notice.
https://danielemergencyplumber.co.uk/ is not responsible for any unavailability of the site or service at any time or for any period. Occasionally, Daniel Emergency Plumber may restrict user access to certain parts of the site or service.
5. Description and Legal Framework of the Service
Users request an intervention by specifying the type of service needed, the location, and their contact details.
Anthony Emergency Fix forwards this request to a suitable professional who can respond within a reasonable timeframe.
Once the professional confirms availability, Anthony Emergency Fix will send a confirmation message to the user (on behalf of the professional) via SMS or email.
If a valid phone number is not provided, the confirmation cannot be sent. Similarly, if the address or service details are incorrect, the request cannot be processed.
6. Service Fees and Payment
Aside from the user’s rights under their contract with the professional, the intervention request service is free of charge for users.
The price for the intervention carried out by the professional is agreed directly between the User and the Professional based on the type of work performed and is paid directly to the professional.
Requests for refunds or cancellation of card payments can be sent via email to [email protected] and will be handled by the administrative department.
7. Liability
Daniel Emergency Plumber’s role is solely to facilitate contact between professionals and users. It is not responsible for errors, omissions, or breaches by the professional in their dealings with the user.
Daniel Emergency Plumber offers no explicit or implied guarantee regarding the competence or expertise of professionals, nor the quality of service, timeliness of intervention, absence of errors, or resolution thereof.
8. Intellectual Property Rights
All rights to the website, service, and App (if applicable), including materials, images, information, and content of any kind published on the site, are the exclusive property of Daniel Emergency Plumber, which holds all related material and moral copyright.
It is forbidden to copy, reproduce, publish, distribute, or use the content of the site for commercial purposes, except for personal, non-commercial use.
9. User Information
During use of the service, Daniel Emergency Plumber collects personal user data (such as email, phone, address, personal info, etc.), which is shared with the professional to carry out the requested intervention.
For more details, refer to our Privacy Policy available on the Daniel Emergency Plumber, website.
10. Use of Data
All user-provided data, along with data collected by Daniel Emergency Plumber, will be treated as non-confidential.
Users acknowledge that Daniel Emergency Plumber may use, copy, distribute, and disclose such data to third parties for any business-related purpose.
11. Third-Party Links
Any links to third-party websites provided on the site are for informational purposes only.
Anthony Emergency Fix has no control over these external sites and is not liable for any damage or loss resulting from their use.
Date of Publication: 29.05.2025